⚠️ Placeholder document. This privacy policy must be reviewed and approved by a qualified legal professional before the site goes live.
Last updated: [Date to be added before launch]
1. Who We Are
Royal Court Care Home ("we", "us", "our") is operated by Bokhiria Homes. Our registered address is 20 Prince's Road, Cleethorpes, DN35 8AW. We are the data controller for information collected through this website.
2. What Information We Collect
We may collect the following personal information:
- Name, email address, phone number (from contact and enquiry forms)
- Information about care needs (where provided voluntarily)
- CV and employment history (from job applications)
- Technical data such as IP address and browser type (via server logs)
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and arrange visits
- Process job applications
- Improve our website and services
- Meet our legal obligations
4. Legal Basis for Processing
We process your data on the basis of your consent (where you have provided it) or our legitimate interests in responding to your enquiry. We will not use your data for marketing without explicit consent.
5. How We Share Your Data
We do not sell your personal data. We may share it with service providers who process it on our behalf (e.g. email hosting), subject to appropriate data protection agreements.
6. Retention
We retain your information only for as long as necessary for the purpose it was collected. Enquiry data is typically retained for [X months - to be specified].
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Lodge a complaint with the ICO (ico.org.uk)
8. Cookies
We use only essential cookies. See our Cookie Policy for details.
9. Contact Us
For any data protection queries, please contact:
Royal Court Care Home20 Prince's Road, Cleethorpes, DN35 8AW
admin@royalcourtcarehome.com
01472 600112